To obtain a repair ID or service for a Huijue fiber optic switch, you need to contact Huijue's technical support or regional service center directly.

Contacting Huijue for Repair

Huijue Group and its subsidiaries, including Shanghai Huijue Network Communication Equipment Co., Ltd., provide a range of fiber optic products such as switches, distribution frames, joint closures, and optical transceivers ( ). For repair or maintenance:

• Official Contact Page: You can reach Huijue through their contact page at https://www.huijuene.com/contact-us/ ( ).
• Regional Support: Huijue has a global service network covering Europe, North America, Southeast Asia, and China ( ). Contacting your local representative ensures faster processing.
• Email or Phone: Use the contact information provided on the official website to submit a repair request. Include the device model, serial number, and a description of the issue to facilitate issuance of a repair ID.

Steps to Request a Repair ID

1. Prepare Device Information: Note the model, serial number, and purchase details of your fiber optic switch.
2. Submit a Repair Request: Contact Huijue via their official website, email, or phone. Clearly state that you require a repair ID for tracking.
3. Receive Repair ID: Huijue support will provide a repair ID or ticket number to track the repair process.
4. Follow Instructions: Ship the device to the designated service center if required, following Huijue's packaging and shipping guidelines.

Additional Tips

• Ensure your device is within warranty if you want free or prioritized service.
• Keep all correspondence and the repair ID for reference.
• For urgent issues, mention the operational impact to expedite support. By contacting Huijue directly through their official channels, you can obtain a repair ID and ensure your fiber optic switch is serviced efficiently ( ).